Customer Service

After Hour Emergencies


For water leaks, broken traffic signals, sewer leaks or similar emergencies please dial 831-471-1151.

Report a Problem


Phone: 831-768-3133
  • Monday - Friday
    8 a.m. - 4:30 p.m.
Report a Problem Online (Non-Emergency)

Customer Service can help you with the following:
  • Abandoned Vehicles
  • Conservation Rebates
  • Graffiti
  • Potholes
  • Public Works Hazards
  • Recycling Information
  • Sewer Leaks
  • Solid Waste Service
  • Storm Drains
  • Street Lights
  • Street Signs
  • Traffic Lights
  • Water leaks
  • Water Meter Information
  1. Free Erosion and Sediment Control Workshops

    WORKSHOPS: Tips for MS4s: How to review ESCPs and perform storm water compliance inspections & BMP 101: How to Control Erosion and Sedimentation at Construction Sites Read on...
  2. Birding Festival Family Days

    Join us at this year's Birding Festival Family Days at the Watsonville Nature Center located at 30 Harkins Slough Road. Learn more...
  3. Coastal Cleanup Day

    Join us for the Annual Watsonville Coastal Cleanup Day. The bay's largest volunteer day. Come out, bring the entire family and have fun with us! Read on...
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