Customer Service

After Hour Emergencies

For water leaks, broken traffic signals, sewer leaks or similar emergencies please dial 831-471-1151.

Report a Problem

Phone: 831-768-3133
  • Monday - Friday
    8 a.m. - 4:30 p.m.
Report a Problem Online (Non-Emergency)

Customer Service can help you with the following:
  • Abandoned Vehicles
  • Conservation Rebates
  • Graffiti
  • Potholes
  • Public Works Hazards
  • Recycling Information
  • Sewer Leaks
  • Solid Waste Service
  • Storm Drains
  • Street Lights
  • Street Signs
  • Traffic Lights
  • Water leaks
  • Water Meter Information

    Have you ever wondered how prepared are you for a natural disaster? Read on...
  2. ROAD CLOSURE - Intersection of Freedom Blvd. & Green Valley Rd.

    Starting this Sunday, 11/17/19 through Thursday, 11/21/19 the water services crew will be closing the intersection of Freedom Blvd. and Green Valley Rd. from 7:00 p.m. to 5:30 a.m. Read on...
  3. Vision Zero Action Plan 2019

    Review the most updated Vision Zero Action Plan and give us your feedback. Feedback/comments will be accepted until December 20, 2019. Read on...
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