Customer Service

After Hour Emergencies


For water leaks, broken traffic signals, sewer leaks or similar emergencies please dial 831-471-1151.

Report a Problem


Phone: 831-768-3133
  • Monday - Friday
    8 a.m. - 4:30 p.m.
Report a Problem Online (Non-Emergency)

Customer Service can help you with the following:
  • Abandoned Vehicles
  • Conservation Rebates
  • Graffiti
  • Potholes
  • Public Works Hazards
  • Recycling Information
  • Sewer Leaks
  • Solid Waste Service
  • Storm Drains
  • Street Lights
  • Street Signs
  • Traffic Lights
  • Water leaks
  • Water Meter Information
  1. Water Quality Report

    Our 2019 Water Quality Report is available now. Click here to see it. Additional Info...
  2. Seeking 2 Zone 7 Non-Voting Members!

    The City of Watsonville is seeking 2 non-voting members that will serve in an advisory capacity on the Zone 7 Flood Control and Water Conservation District of Santa Cruz County. Read on...
  3. July Bike Month!

    Bike Month starts July 1st! Ecology Action is putting $2,500 back into our local bike shops by giving away $100 gift cards to five lucky winners every Friday in July! Read on...
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